Accessibility Statement

Last updated: 1 January 2026

Tribe Cartilage Sp. z o.o. is committed to ensuring digital accessibility for people with disabilities across all its websites: www.tribe-cartilage.com, www.cartilage.help, www.cartilage.in, and www.knee.help. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to WCAG 2.1 Level AA.
Current status: Partially conformant with WCAG 2.1 Level AA.

Known Limitations

The following third-party components integrated into our platforms may have accessibility limitations outside our direct control:

• AI chat (cartilage.help) - the chat interface may have limitations in keyboard navigation and screen reader compatibility. We monitor these components and apply improvements or provide suitable alternatives whenever changes negatively affect accessibility.
• Stripe payment forms - payment processing is handled by Stripe, Inc. under its own accessibility standards. We have no direct control over the Stripe checkout interface. Users who encounter barriers are encouraged to contact us for assistance.

Feedback and Contact

If you encounter any accessibility barriers on our websites, please let us know:

• E-mail: contact@tribe-cartilage.com

We respond within 10 business days.

Complaints

If you are not satisfied with our response, you may seek remedies under Polish and EU consumer protection laws, for example via the Office of Competition and Consumer Protection (UOKiK): uokik.gov.pl/kontakt

This statement is reviewed and updated periodically or whenever significant changes to the sites are made.